Last updated: 9 October 2026
Privacy Policy
This policy explains what personal data this website collects. We do not sell personal data. This site does not take medicine orders, so it does not collect prescriptions, delivery addresses, or payments.
This website describes software. It does not sell medicines and it does not sell HevMed.
1. Who is responsible
Heaven Medical, SHOP NO 1,2,3A,3B, AVAL APP., TADWADI, Palanpur Patia, Surat, Gujarat 395009, is responsible for personal data collected on this website. Email: ravimandanka527@gmail.com.
2. Data we collect
Only if you write to us:
Name, phone, email, and the message you type
Automatically, to run the site:
Basic technical logs, such as the time of a request and a failure message
We do not ask for a medicine order, a prescription, a card number, or a UPI PIN on this site. Do not add advertising cookies.
3. Why we use it
To read and reply to your message
To keep the site secure
4. Who we share it with
Heaven Medical staff who answer the message
A government authority if the law requires a disclosure
We do not give your message to advertisers or to other pharmacies.
5. How long we keep it
A message is kept long enough to answer it and for a short record of that reply.
6. Your choices
You may ask us to correct or delete the details you sent. Write to ravimandanka527@gmail.com. There is no account on this site to delete.
7. Children
This site is information about our software. Do not send a child’s personal details in the contact form.
8. Changes
We will change the date at the top of this legal section when this policy changes.